LedgerThe protected work, on the record
Specific throughput, error-rate, and revenue numbers stay behind the agreements that protect them. Structure doesn’t: tenure, spread, and what stayed in production are public signals. This page collects them: printable, citable, and expandable on a call.
Sole UX/UI SpecialistPM interim, concurrent2.5+ years, 2023–2026
Design across the GIA App, the Inscription Matching service, printed reports and certifications, and the client- and student-facing web, plus UX consulting and PM oversight on three public .gia.edu properties. Facetware, the deepest engagement, is fully restricted. Errors and processing times down for retail verification; specifics on a call.
60+ enterprise screens2 themes1 token set
An approved direction extended across three WPF rendering contexts without per-theme overrides; the before/after comparisons on the case page are draggable.
NDA research engagementTabular data UX
User interviews and task-based usability testing inside an established design system; synthesis fed roadmap prioritization. Methods discussable; findings on a call.
Built to print.